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Sandra does not start (generic)

Solution
  • If you are using Sandra Lite, please update to the latest version of Sandra. See Download Sites for Sandra Lite.

  • If you are using a commercial version of Sandra (Professional, Engineer, Portable, Enterprise), please visit the distributor's site to download the latest version. Go to Jagged Online Download Site.

  • Check that the computer can connect to Microsoft/Windows Update and that the Root Certificate Update has been applied. This is because our certificate may be signed by a root certificate newer or not present in your Windows version.

  • Check that the date and time of your computer are correct; otherwise the digital signature of Sandra will be invalid thus the program cannot start.

  • If none of the above help, please open a ticket.
 
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Article details
Article ID: 6
Category: Problems & Troubleshooting
Date added: 2009-06-01 18:21:39
Views: 898
Rating (Votes): Article rated 2.7/5.0 (12)

 
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