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The keycode I have does not work!
Solution
Have you copied the key correctly? It is
30
alpha-numeric characters, no more no less. Please copy & paste verbatim from the order e-mail you received.
Are you using the right key-code for the right version? Each major version has a different key code:
Sandra
20/21
keycodes look this way
HH....
, i.e. start with
HH
, 30 alpha-numeric characters.
Sandra
20/20
keycodes look this way
GG....
, i.e. start with
GG
, 30 alpha-numeric characters.
Sandra
2018/Titanium
keycodes look this way
EE....
, i.e. start with
EE
, 30 alpha-numeric characters.
Sandra
2017/Platinum
keycodes look this way
CC....
, i.e. start with
CC
, 30 alpha-numeric characters.
Sandra
2016/Gold
keycodes look this way
AA....
, i.e. start with
AA
, 30 alpha-numeric characters.
Sandra
2015/Silver
keycodes look this way
ZZ....
, i.e. start with
ZZ
, 30 alpha-numeric characters.
Is the time & date of your computer correct? If it is invalid, the digital certificate is invalid thus the key cannot be decrypted.
Are you licenced to run this version on the computer? Each version checks compliance:
Sandra Personal (Professional Home) does
not
work, nor is it licenced to run on domain computers. Please upgrade to the Business version.
If you have 1 copy licence you cannot connect to a remote computer; you need a 2-copy or more licence or 2 different licences.
Is your copy legitimate? We do monitor and ban keys that are no longer legitimate:
If you bought from a
"cheap software store"
it is likely you have been scammed. Report the store to the authorities. We cannot help as we did not get paid. Only buy from official stores: if it looks too good to be true, it is!
If you posted or shared your key and we seen it, we have banned it.
If you got the key from somewhere else (Internet, P2P, warez, keygen, etc.) you never know when it will stop working. We cannot help as we did not get paid.
If you got a refund, charge-back, etc. then the key has been banned. As you have your money back, you cannot expect to still be able to use the product.
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Article details
Article ID:
4
Category:
Downloading & Installation (General)
Date added:
2009-06-01 16:19:21
Views:
1617
Rating (Votes):
(52)
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